Initial disclosure document:
The Financial Conduct Authority (FCA) is the independent regulator of financial services. Use
this information to decide if our services are right for you.
Ross Harvey Ltd is authorised and regulated by the Financial Conduct
Authority: Reference 664904 and we are included on the Financial Services Register.
Initial Disclosure Document - Consumer Credit Your Finance Options
As an FCA-regulated credit broker we can introduce you to a small number of lenders who
may be able to help you finance your purchase. This group of lenders provides us with a
range of products which may be suitable for your purchase. We will explain the key features
of those products to you. We do not charge fees for our Consumer Credit services. We may
receive a commission payment or other benefits from finance providers should you decide to
enter into an agreement with the finance provider. We have taken steps to ensure that if,
while advising you, we make a recommendation; such recommendation will be suitable for
your demands and needs at the time the recommendation is made.
In assessing your demands and needs we may seek such information about your personal
circumstances and objectives as might be relevant to enable us to identify your
requirements. It is important that you provide us with accurate and relevant information. We
always aim to provide a high quality level of service and As an organisation we are
committed to treating our customers fairly, before, during and after a sale.
Before the sale you can expect:
*To have any significant and unusual exclusions or exceptions relating to the finance
agreement brought to your attention
*A clear statement of price, including where applicable a breakdown of any interest charges
* Details of your cancellation rights and our complaints procedure
*Copies of your finance agreement documentation or information as to when these
documents will be dispatched.
After the sale you can expect:
*Not to encounter any barriers to cancelling your finance agreement within regulatory agreed
timeframes
*To have any complaint dealt with in a timely and professional manner
If at any time you feel you have not been treated fairly by any member of our staff, please
contact us by either calling us by telephone on 01460 279899, email:
rossharveyltd@yahoo.com or post: Ross Harvey Ltd, Broadway, Merriott, Somerset, TA16 5QH
Confidentiality and Data Protection
Your information will only be disclosed/provided to third parties for the purposes of providing,
arranging, administering, and renewing finance contract(s) and for the purposes of
monitoring and/or enforcing compliance with regulatory rules/codes. For full details of where
your information will be sent and the purpose of such data transfer please do ask us